Set it once.
Let it run itself.
Mylo watches every order, birthday and expiring point so you don't have to - and sends the right message, at the right moment, automatically.
How it works
Rules you set once, running forever
Three steps, and no one has to remember to run any of them.
Choose your triggers
Birthdays, points-expiry warnings, tier upgrades, retroactive points, refunds - switch on whichever ones fit your store.
Mylo watches every order
New orders, cancellations, refunds and returns are picked up the moment they happen - nothing queues overnight.
The right message goes out
SMS and/or email, in your wording, with the member's name, points and coupon filled in automatically.
Under the hood
The workflows running quietly in the background
Every one of these is a switch, not a project.
Birthday programme
Points, a coupon and/or a gift, sent once a year, never twice - even if the birth date was added late.
Points-expiry warnings
Members are warned ahead of time, with a table of exactly which points expire when.
"Your points are waiting"
A guest who ordered but didn't join gets a nudge with their points, order number and hours left.
Refunds handled automatically
Points from a refunded order are taken back the moment the refund is issued or the return is approved - your choice.
Tier promotion
Checked on every order, with upgrade rewards and a congratulations SMS or email firing the instant a member qualifies.
Ten automatic templates
Welcome, upgrade, birthday, expiry, retroactive points and three review-invitation variants - all editable, all with live preview.
Guardrails
Automation you don't have to double-check
The rules that keep every automated message fair.
Once a year, never duplicated
A birthday reward fires exactly once, even if the birthday was added or edited late.
Oldest points first
Expiry warnings always point to the points that are actually about to disappear.
A closing window, not forever
Retroactive offers expire after the window you set - 48 hours by default - so nothing lingers.
Ready to put loyalty on autopilot?
Start free and switch on your first automated trigger today. Setup takes minutes.
Let's Get Started