Guides/Automation & operations
🏬 Automation & operations

Set up POS & in-store

Bring the club to the till - registration, benefit lookup and redemption, without leaving the register.

5 min read

Why this matters

An online-only club splits your customer in two. Connecting the till means a member earns and redeems on the same balance in both places, and a birthday or welcome benefit used in store is closed online too.

What you'll need

  • POS switched on as an add-on (ask the Mylo team)
  • A connected POS system, or the API
  • 10 minutes

Steps

1

Ask for the POS add-on

It's switched on for your store the same day you ask.

2

Brand the registration page

Add your header banner, footer logo, colors, copy, and terms - with a live preview while you edit.

3

Train staff on SMS sign-up

Staff enter a phone number and the customer gets a personal join link - no duplicate SMS if they're already a member.

4

Look up benefits at the till

Welcome, birthday and upgrade claims, plus which gifts a member is eligible for, are all visible instantly.

5

Redeem through your POS or the API

A claim or points get redeemed against the in-store sale, and points earn on every in-store purchase too.

Tip

Run the branded registration page past a staff member before launch - they're the ones who'll be walking customers through it.