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👑 Get your program running

Launch a VIP tier ladder

Build a tier ladder with real thresholds and perks your top spenders will actually chase.

5 min read

Why this matters

Tiers only work when the thresholds match how your customers actually spend. Promotion runs on qualifying purchases or lifetime spend, and only real orders count - manual adjustments, birthday and joining points never push someone up a tier. That keeps the top of your ladder meaningful.

What you'll need

  • At least two tiers in mind (e.g. Silver → Gold)
  • A perk for each tier (discount, free shipping, or both)
  • 10 minutes

Steps

1

Create your tiers

Name each tier, set its rank, and give it its own earn rate and redeem rate.

2

Set the promotion rule

Choose a purchase-count threshold, a lifetime-spend threshold, or let either one qualify a member.

3

Attach real perks

Turn on the tier's discount and free shipping - they apply automatically at checkout on Shopify.

4

Confirm what counts

Only real purchases count toward promotion - manual adjustments, birthday points and migrated balances never promote anyone by accident.

5

Publish and monitor

New members are tagged with their tier automatically; track tier distribution from the dashboard.

Tip

Keep the entry tier easy to reach - the ladder only works if members can see themselves climbing it.