Collect product reviews
Send review requests on autopilot and reward the ones with a photo or video.
Why this matters
Reviews do two jobs: they earn the member points and they put a Verified Purchase badge on your product pages. The invitation timing matters more than the reward - too early and the order has not arrived, too late and the customer has moved on.
What you'll need
- A trigger event picked (fulfilled, paid, or created)
- Reward amounts decided for text / photo / video
- 10 minutes
Steps
Pick your trigger and delay
Choose fulfilled, paid, or created on Shopify (any status on WooCommerce), with a delay in days, hours or minutes.
Set rewards by media type
Give separate point amounts for no media, a photo, or a video - per tier.
Decide when points are awarded
Choose on submission or only once a review is approved, depending on how much moderation you want first.
Turn on moderation if you need it
Reviews can go live automatically or wait for your approval.
Check your mail logs
Three email variants go out automatically: a member version showing their reward, a non-member version with a coupon, and a neutral version with no marketing consent.
Non-member coupons are a real acquisition tool - a shopper who leaves a review without joining still gets a reason to buy again.